Lackawaxen Telecommunications Services wants you to know that we
are dedicated to being your local telecom provider.
We strive to offer our customers the highest level of service, not
just as any company serving any community, but as
partners, serving neighbors and friends in Wayne and Pike counties.
Since we have shared interest in, and commitment to, the same communities,
Lackawaxen actively supports local businesses, civic initiatives,
and events, which help contribute to the prosperity of our area.
Through our continued support, and through the advanced telecom
services we offer, we want to play an important role in the economic
growth and viability of our community. After all, success is a two-way
street it depends on the success of the people we serve.
Lackawaxen is proud to say we bring our customers
services on a par with if not better than those available
in many heavily populated, urban areas. Likewise, its our
goal to respond to all your questions and requests with knowledgeable,
prompt, and courteous service. As a telecommunications provider,
we must continue to provide the reliable and affordable services
that shape your day-to-day lives, and that, as a community, enable
us to thrive. And, as a partner on the local scene, we want
to help you understand how important issues in the telecom industry
such as universal service and legislative policy decisions
will affect Lackawaxen as a company, and you as a subscriber.
At Lackawaxen, we know its imperative that we
address the needs of our customers. This means actively listening
to you and your concerns. We hope that, in an increasingly "automated"
society, youll take comfort in the fact that you can deal
with us right here, "up-close and in-person" not
through a remote service center, an automated answering system,
or the U.S. Mail. Not only do we encourage you to you call, but
also we remind you that if youre looking for us, were
just down the road not far away and not hard to find.
Lackawaxen plans to continue serving Wayne and Pike
counties for years to come. Our history is rich, and we fully intend
that our success as a service provider, with information age technologies
and the services they make possible, will bring benefits to the
lives of those in the community and make the connection between
our local and global interests.
Our business office is open Monday through Friday,
from 8:30 a.m. to 5:00 p.m., and our door is always open to serve
you. Should you have any questions about a service, your bill, how
we can better serve you, or if you just want to chat, please stop
by and see us were here to serve you. As they say,
"Home is where the heart is" and our heart is here.
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